Assignment #3- Jakubowski

For my chatfuel bot, i created an automated bot for the Syracuse Airport.  I thought that a bot that could give passengers a quick and timely response of simple questions would be a useful part of technology for the Syracuse airport, especial on the customer service side.

The bot can answer simple questions about gate information, security, transportation, and can even update passengers on how to access the wifi.  All the user has to do is connect with the bot using FB Messenger.

My hunch is a bunch of airports already offer a service like this, and it is much more in-depth and precise.  As simple as this tool may seem, it could be a vital customer service item that would help eliminate some traveling woes for passengers.


Chat with it at this Facebook page.